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Data Cleaning for Better Banking

February 9, 2023
4 min

Banks must save data that has been cleansed, categorized, and classified due to the sensitive nature of their sector. Financial industry regulations are constantly evolving and expanding in number and scope. This necessitates banks devoting a significant portion of their resources to ensuring compliance with these standards. In addition to regulatory pressure, banks must remain competitive and efficiently satisfy their customers’ expanding needs. After all, it’s becoming increasingly difficult to recruit new customers and keep them delighted for extended periods of time.

In this era, banks are expected to focus not only on improving the customer experience but also on the operational performance of their business. Such operational performance includes ensuring the quality of data that flows through banking systems. Data quality is a major challenge for banks, as it can impact multiple business processes and systems. For example, a customer’s address may be incorrect in the system, which would result in the customer not receiving important communications from the bank. Alternatively, an incorrect transaction amount could cause a customer to be overcharged or undercharged, which would impact the bank’s reputation. Improving data quality is therefore essential for banks to improve their operational performance. High data quality results from using data cleaning tools that clean and prepare the data so you can depend on it.

Banks generate large volumes of data from multiple sources, which can make data quality a challenge to manage. Data quality management tools can help banks to improve the quality of their data, by identifying and correcting errors. Data quality management tools can also help banks to improve their processes for managing data, by providing visibility into the data and helping to identify areas where improvements can be made. In this way, data quality management tools can help banks to improve their overall operational performance.

There are certain business requirements that banks must fulfill.

Most banks deal with the following types of data:

  • Financial data: This includes all financial transactions and records of the bank.
  • Customer data: This includes customer information such as name, address, contact details, bank account details, etc.
  • Transaction data: This includes all transactions made by customers, such as deposits, withdrawals, payments, etc.
  • Reference data: This includes all other data that is required for the functioning of the bank, such as product information, pricing information, etc.

Banks must ensure that all this data is accurate and up to date and that is what data cleaning tools provide. They must also ensure that the data is easily accessible to authorized users and that it is secure from unauthorized access.

The challenges in managing banking data

There are many challenges in managing banking data. Some of these challenges are:

  • Data volumes: Banks deal with large volumes of data. This data is generated by various sources such as customer transactions, ERP systems, CRM systems, etc. This data must be stored in a secure and efficient manner.
  • Data accuracy: Banks must ensure that the data is accurate. Inaccurate data can lead to wrong decisions being made, which can in turn lead to losses for the bank.
  • Data security: Banks must ensure that the data is secure from unauthorized access. Unauthorized access to banking data can lead to fraud and theft.
  • Data accessibility: Banks must ensure that the data is accessible to authorized users. Authorized users should be able to access the data from anywhere in the world.
  • Data quality: Banks must ensure that the data is of good quality. Having accurate, error-free data is now easier thanks to ****data cleaning tools that prepare the data in a matter of minutes.

In order to remain competitive and keep up with the changing data landscape, FSI companies must focus on their data issues. According to the 2019 EY Fintech Adoption Index, 43 percent of consumers are using at least two fintech products and services. Moreover, 60 percent of respondents indicated that they would consider using a non-traditional provider for financial products and services. These findings illustrate the importance of focusing on your data in order to remain relevant in the eyes of your customers.

We’ve compiled a list of 5 top tips for how financial services companies can improve their data management and analytics capabilities:

1. Create a centralized database

The first step is to create a central data repository where all records are stored. This will help keep your bank’s data clean, organized, and accessible to authorized users. A centralized database will also allow you to track changes and monitor access to sensitive information.

2. Implement a data governance framework

To ensure that your bank’s data is accurate and compliant, you need to implement a data governance framework. This will help you set rules and procedures for managing your data. It will also ensure that only authorized users have access to sensitive information.

3. Use data cleaning tools

Data cleaning is the process of identifying and correcting inaccuracies in your bank’s data. There are many data cleansing tools available that can help you automate this process. These tools can also help you identify duplicate records and remove them from your database.

4. Implement data quality controls

Data quality controls are essential for ensuring that your bank’s data is accurate and compliant. These controls can help you identify and correct errors in your data. They can also help you prevent unauthorized access to sensitive information.

5. Train your employees

It’s important to train your employees on how to properly manage and use your bank’s data. They should know how to identify errors and correct them. They should also be aware of the importance of maintaining data confidentiality.

Better Banking Through Data Cleaning

  • Improving Customer Acquisition

Banks can improve customer acquisition by verifying and cleaning customer data. This will ensure that the bank has accurate and up-to-date information about its customers, which can be used to target them more effectively. Additionally, banks can use data cleaning to improve customer segmentation and targeting, which can help them to better focus their marketing efforts and resources.

  • Increasing Productivity

Banks can increase productivity by using data cleaning tools. This will help to reduce the amount of time and resources that are required to manually cleanse data, which can help to improve efficiency and productivity. Additionally, automating data cleaning can help to ensure that data is cleansed on a regular basis, which can help to keep it accurate and up-to-date.

  • Enhancing Account Management

Banks can enhance account management by using data cleaning to improve the quality of customer data. This will help banks to better understand their customers, which can in turn help them to provide more targeted and personalized services. Additionally, banks can use data cleaning to improve fraud detection and prevention, which can help to protect both the bank and its customers from losses.

  • Target New Markets

Banks can use data cleaning to target new markets. By identifying new markets and targeting them with specific marketing campaigns, banks can increase their customer base and revenues.

Data cleaning can help banks identify new markets by:

  • Analyzing customer data to identify trends and patterns
  • Identifying new market segments
  • Creating targeted marketing campaigns
  • Reducing Customer Attrition

Data cleaning can also help banks reduce customer attrition. By identifying customers who are likely to leave and targeting them with specific marketing campaigns, banks can keep them from leaving and increase their customer base.

Banks can also improve their performance by focusing on the quality of their customer data. In order to ensure that their customer data is of high quality, banks should use data cleaning tools to automate the process. By using data cleaning tools, banks can improve the quality of their customer data and increase their performance.

Our Data cleaning tool can help banks remove duplicate records, invalid data, and incorrect data

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